Terms of Use

1.Definitions

• “WeDeepen,” “we,” “us,” “our” means WeDeepen LLC, a Texas limited liability company.
• “Site” means wedeepen.com and any related pages, applications, or platforms we operate.
• “Services” means the Site, the Memberships, our Events, our Retreats, our community programming, our podcast, and any other product or service we offer.
• “Memberships” means our two paid membership tiers, the WeDeepen Membership and the Love Club Membership. Both sit within the WeDeepen ecosystem. “Member” means a person enrolled in either.
  • “WeDeepen Membership” is our foundational tier. It is primarily a virtual membership, and may include in-person activities and gatherings from time to time. It is for people who want to study love and immerse themselves in the practice of it, alongside a community doing the same.
  • “Love Club Membership” is our higher tier, for members ready to go deeper. It includes both virtual and in-person events and programming.
• “Event” means any gathering, class, workshop, immersion, ceremony, or experience listed, hosted, produced, or promoted by WeDeepen, whether in person or virtual.
• “Retreat” means any multi-day immersive program, including the Love Immersion series.
• “Facilitator” means any guide, teacher, practitioner, coach, presenter, performer, or staff member who leads or supports an Event, whether employed by, contracted with, or independent of WeDeepen.
• “Venue” means any property, host, or location where an Event takes place.
• “Third-Party Provider” means any Facilitator, Venue, vendor, sponsor, partner, or other independent party involved in producing, hosting, or delivering an Event, or whose events or services we list, recommend, or promote.
• “You,” “your,” “Participant,” “Member” means the person using the Services.

2.Who we are and what we do

WeDeepen is a relationship wellness company. We produce and host our own Events and Retreats, we operate two membership programs, the WeDeepen Membership and the Love Club Membership, we publish a podcast, and we list, recommend, and promote Events and offerings produced by Third-Party Providers.

Our role differs depending on the Event. For Events we produce ourselves, we are the organizer. For Events produced by Third-Party Providers, and for any event, practitioner, or service we recommend, promote, or list, we act only as a platform and point of connection. We are not the organizer, employer, supervisor, or guarantor of that Third-Party Provider, and we are not responsible for their acts, omissions, services, safety practices, credentials, or conduct. Your relationship in those cases is with the Third-Party Provider directly.

Where you are unsure who is producing a given Event, ask us before you register.

3.Eligibility

You must be at least 18 years old to create an account, enroll in a Membership, or attend an Event, unless we have expressly designated an Event as open to minors and a parent or legal guardian has signed all required documentation on the minor’s behalf. By using the Services, you represent that you are 18 or older, or that you have such consent.

Some Retreats and immersive programs have additional eligibility, screening, or health requirements. We may decline or revoke any registration at our discretion.

4.Your account

You are responsible for the accuracy of the information you give us, for keeping your login credentials confidential, and for all activity that occurs under your account. Tell us promptly at [email protected] if you believe your account has been compromised.

5.Memberships

WeDeepen offers two membership tiers within a single ecosystem.

WeDeepen Membership. Our foundational tier. Primarily virtual, with in-person activities and gatherings offered from time to time. It is for people who want to study love and immerse themselves in the practice of it, in community with others doing the same. $99 per month, or an annual rate disclosed at enrollment.

Love Club Membership. Our higher tier, for members ready to go deeper. It includes both virtual and in-person events and programming. Starting at $5,000, at the rate and billing interval disclosed at enrollment.

The specific benefits, access, pricing, and billing interval of each tier are described at the time of enrollment, and those descriptions are incorporated into these Terms. This Section 5 applies to both tiers unless we say otherwise.

Billing. Each Membership is a paid, recurring subscription. By enrolling, you authorize us and our payment processor to charge your payment method on a recurring basis at the rate and interval disclosed at sign-up, until you cancel.

Renewal. Your Membership renews automatically at the end of each billing period unless you cancel before the renewal date.

Cancellation. You may cancel at any time by contacting [email protected] or using the cancellation option in your account. Cancellation takes effect at the end of your current billing period. You will retain access through the end of the period you have paid for.

Refunds. Membership fees are non-refundable except where required by law or where we choose to make an exception at our sole discretion.

Moving between tiers. Members may move between the WeDeepen Membership and the Love Club Membership. Contact us at [email protected] and we will arrange the change. Unless we tell you otherwise in writing at the time, a change takes effect at your next renewal date, and amounts already paid for your current billing period are not refunded or prorated.

Changes. We may change the pricing, benefits, or structure of either tier, including renaming, restructuring, or discontinuing a tier. We will give you reasonable notice before a price increase takes effect, and you may cancel before it applies.

Member benefits are not guaranteed. Specific programming, guests, session formats, and community features may change, be rescheduled, or be discontinued.

6.Events, retreats, registration, and payment

Registration. Your spot at an Event or Retreat is confirmed when we confirm it and payment has cleared. Registrations are personal to you and may not be transferred or resold without our written consent.

Pricing and payment. Prices are as listed at the time of registration. Payments are processed by third-party payment processors. We do not store your full payment card details.

Deposits. Some Retreats require a deposit. Deposits are non-refundable.

Cancellation by you. All Event and Retreat fees are non-refundable. If you cancel, do not attend, arrive late, leave early, or are removed from an Event, you are not entitled to a refund, a credit, or a transfer. We may make an exception at our sole discretion, but we are not obligated to, and any exception we make in one case does not obligate us in another. Please be certain before you register.

Cancellation or changes by us. We may cancel, reschedule, relocate, or substitute Facilitators, guests, venues, dates, or program content for any Event or Retreat. If we cancel an Event outright and do not offer a comparable alternative, we will offer you a credit or a refund of amounts paid for that Event. Except as stated in this paragraph, we are not responsible for any other costs you incur, including travel, lodging, airfare, time off work, childcare, or other expenses. We strongly encourage you to purchase travel insurance for Retreats.

Guests you bring. If you bring another person to an Event, you are responsible for ensuring they register, complete all required documentation, and comply with these Terms. You are responsible for their conduct.

7.Third-party providers, venues, and recommended events

Third-Party Providers are independent. They are not our employees, agents, or partners unless we expressly say so in writing.

We do not control and are not responsible for:

• The services, methods, quality, safety, or outcomes of any Third-Party Provider
• The credentials, licensure, training, background, or conduct of any Facilitator not employed by us
• The condition, safety, accessibility, or suitability of any Venue
• The acts or omissions of other Participants
• Any event, practitioner, product, or service we list, recommend, link to, or promote but do not produce

Any listing, recommendation, promotion, or feature by WeDeepen is not an endorsement, certification, or warranty. You are responsible for evaluating any Third-Party Provider before engaging with them, including checking their credentials and asking about their practices.

Third-Party Providers may have their own terms, waivers, policies, and requirements. You may be required to agree to them separately, and they apply in addition to these Terms.

8.Nature of our programming

WeDeepen programming is experiential, relational, somatic, and emotionally immersive. It may involve, among other things:

• Group discussion and disclosure of personal, intimate, or vulnerable material
• Guided meditation, breathwork, movement, and somatic practice
• Exercises involving eye contact, proximity, and consensual physical touch with other Participants
• Ceremony, ritual, and other contemplative or spiritually oriented practice
• Emotionally intense or confronting content

WeDeepen is not a healthcare provider. Our Services are not medical care, psychotherapy, psychiatric care, counseling, crisis intervention, or a substitute for any of them. Our Facilitators are not acting as your therapist, physician, or licensed clinician, and no therapeutic or clinical relationship is created by your participation. Nothing we provide is medical, psychological, or health advice. If you have or suspect you have a medical or mental health condition, consult a qualified professional. If you are experiencing a crisis, seek emergency care.

We make no promise, guarantee, or representation regarding any outcome, result, benefit, healing, relationship, or transformation.

9.Health disclosures and screening

For certain Events and Retreats, we require you to complete an intake form, questionnaire, or health disclosure. You agree to answer truthfully and completely, and to promptly update us if your circumstances change before the Event.

You represent that you are physically, mentally, and emotionally fit to participate, and that you have consulted a physician or licensed mental health professional if you have any condition, are taking any medication, or have any history that could make participation unsafe.

We may, at our sole discretion and without obligation to explain, decline your participation, place conditions on it, or ask you to leave an Event. Screening is for the safety of the group and is not a clinical assessment, a diagnosis, or a determination that participation is safe for you. The decision to participate is yours, and you accept responsibility for it.

Withholding or misrepresenting material information in an intake or health disclosure is a material breach of these Terms and may result in removal without refund.

10.Assumption of risk

You understand that participation in WeDeepen programming involves inherent risks, and you knowingly and voluntarily assume all of them. These risks include, without limitation:

• Physical injury, illness, strain, or death, including from movement, breathwork, physical exercises, travel, or conditions at a Venue
• Emotional or psychological distress, including anxiety, grief, panic, dissociation, re-traumatization, or the surfacing of difficult memories or material
• Interpersonal conflict, discomfort, boundary violations, or harm caused by other Participants or by Third-Party Providers
• Adverse effects on your existing relationships
• Exposure to communicable illness
• Loss, theft, or damage to your property
• Risks associated with travel to and from an Event or Retreat, and with the location, terrain, facilities, weather, food, and conditions at any Venue

You are responsible for yourself. You are responsible for your own physical and emotional wellbeing, your own choices during an Event, your own boundaries and limits, your own medications and medical needs, your own transportation, your own belongings, and your own decisions about what to participate in and what to decline. You may decline or step out of any exercise at any time, and you agree to do so if you feel unsafe or unwell.

11.Release of liability

To the fullest extent permitted by law, you release, waive, discharge, and covenant not to sue WeDeepen LLC and its members, officers, employees, contractors, Facilitators, volunteers, agents, sponsors, Venues, and Third-Party Providers (collectively, the “Released Parties”) from any and all claims, demands, damages, liabilities, costs, and causes of action of any kind arising out of or related to your participation in the Services, including claims arising from the ordinary negligence of any Released Party, and including claims for physical injury, emotional or psychological harm, illness, death, or property loss.

This release does not apply to gross negligence, willful misconduct, or any liability that cannot be released under applicable law.

12.Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising out of your use of the Services, your conduct at any Event, your breach of these Terms, your violation of any law, or your violation of the rights of any other person.

13.Substances and participant responsibility

WeDeepen does not serve alcohol at our Events.

You are solely responsible for anything you choose to consume, bring, or use before, during, or after an Event, and for your own conduct, your own wellbeing, and your own transportation.

Bringing, using, offering, sharing, or selling to other Participants any substance that is not an expressly authorized element of the program you have registered for is strictly prohibited, and is grounds for immediate removal from the Event without refund, termination of your Membership, and a permanent ban.

Where a program includes any element governed by its own protocol, screening process, informed consent document, or waiver, that document governs your participation in that element. You must be provided with it, must read it, and must complete and sign it before participating. If you have not been given such a document and you believe an element of a program calls for one, do not participate, and contact us at [email protected].

Nothing in our general programming, our language, or our Facilitators’ guidance constitutes medical advice, a prescription, a diagnosis, clinical supervision, or a recommendation regarding any substance. See Section 8.

14.Participant conduct and consent

Our Events depend on safety, trust, and consent. You agree to:

• Honor the boundaries, consent, and dignity of every other Participant and Facilitator, at all times
• Ask for and receive clear consent before any physical contact, and stop immediately when consent is withdrawn
• Keep confidential what other Participants share, and refrain from repeating, publishing, or recording it
• Refrain from harassment, discrimination, intimidation, sexual misconduct, unwanted advances, violence, or threats
• Refrain from recording, photographing, or livestreaming other Participants without their express permission
• Follow all instructions from Facilitators and all rules of the Venue
• Refrain from soliciting, recruiting, or marketing to other Participants without our written consent

Violation of this section is grounds for immediate removal from an Event, termination of your membership and account, and a permanent ban, without refund. We may report conduct to law enforcement where appropriate.

We are not responsible for the conduct of other Participants. If another Participant harms you, your claim is against that person.

15.Photography, video, and media release

By attending any Event, you grant WeDeepen an irrevocable, perpetual, worldwide, royalty-free, fully paid license to photograph, film, record, and livestream you, and to use, reproduce, edit, publish, distribute, and display your name, likeness, image, voice, and any statements you make, in any medium now known or later developed, for any purpose connected to WeDeepen, including marketing, promotion, advertising, editorial, educational, and archival use, on our Site, on social media, in our podcast, and in any other channel.

You waive any right to inspect or approve the finished materials, and you waive any claim for compensation, invasion of privacy, right of publicity, defamation, or false light arising from such use.

If you do not wish to appear in media captured at an Event, you must notify us in writing at [email protected] before the Event begins and identify yourself to our staff on arrival. We will make reasonable efforts to accommodate you, but in group and crowd settings we cannot guarantee that you will not appear incidentally.

This release also extends to any Third-Party Provider we authorize to capture media at an Event.

16.Communications and your consent

By providing your contact information, you consent to receive communications from us as described below. Consent to receive marketing communications is never a condition of purchasing anything from us.

16.1 Email

We send transactional email (confirmations, logistics, receipts, account and safety notices) and marketing email (event announcements, retreat listings, podcast releases, community news). You may unsubscribe from marketing email at any time using the link in any marketing email. You cannot unsubscribe from transactional and safety email while you have an active registration, membership, or account.

16.2 SMS and text messaging

Our text messaging program is governed by the terms in this Section 16.2, which serve as our SMS Terms and Conditions.

Program description. WeDeepen sends subscribers information about our Events, Retreats, member virtual programming, Zoom links and start reminders, special guest announcements, and new podcast episodes.

How to opt in. You may join by submitting your mobile number through the sign-up form on our Site and checking the box consenting to receive text messages, or by texting the keyword LOVE to 833-407-0037. Consent is not a condition of purchase. You must be 18 or older.

Message frequency. Message frequency varies. Expect approximately 2 to 6 messages per month.

Rates. Message and data rates may apply. Charges are billed by and payable to your mobile carrier.

How to opt out. Reply STOP to any message. You will receive one confirmation message and no further messages unless you opt in again.

How to get help. Reply HELP to any message, or contact [email protected].

Carrier liability. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed by WeDeepen.

Supported carriers. Supported by major US carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost Mobile, MetroPCS, and Google Voice, and by many smaller regional carriers.

Privacy. We do not sell, rent, or share your mobile phone number or your SMS consent with any third party for their marketing purposes. See our Privacy Policy.

16.3 WhatsApp

We use WhatsApp groups to coordinate logistics, share links, and support community for certain Events, Retreats, and member programming. Participation is voluntary.

Understand before you join: in a WhatsApp group, other Participants in that group can see your phone number and your profile information. We cannot control what other Participants do with it. If you do not want your phone number visible to other Participants, do not join the group, and tell us so we can send you the same information by email.

WhatsApp is operated by a third party and is governed by its own terms and privacy policy. We are not responsible for WhatsApp’s practices, or for the content other Participants post in a group. You may leave a group at any time. We may remove any Participant from a group for conduct that violates Section 14.

16.4 Social media

We maintain accounts on social media platforms. If you interact with us there, follow us, comment, tag us, send us a direct message, or post content about our Events, that interaction is subject to the platform’s own terms and privacy policy, not ours, and is visible according to that platform’s settings.

Content you post publicly about WeDeepen, and content you send us on social media, may be reshared or republished by us. See Section 17.

We are not responsible for the conduct of other users on social media platforms.

16.5 Push and in-app notifications

Where offered, you may control these through your device settings.

17.Your content

If you post, submit, tag, or send us photos, video, testimonials, reviews, comments, or other content (“Your Content”), you grant WeDeepen a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, adapt, publish, distribute, and display Your Content in connection with WeDeepen and its promotion, in any medium.

You represent that you own or have the rights to Your Content, that it does not infringe anyone’s rights, and that any identifiable person in it has consented to this use. Do not post content that includes another Participant without that person’s permission.

We may remove Your Content at any time for any reason.

18.Intellectual property

The Site, our programming, curricula, exercises, frameworks, written and recorded materials, podcast, brand, logos, and all related content are owned by WeDeepen or our licensors and are protected by intellectual property law.

You may not copy, record, reproduce, distribute, teach, sell, or create derivative works from our programming or materials without our prior written consent. You may not record any Event without our prior written consent.

19.Prohibited conduct

You may not use the Services to violate any law, infringe any right, harass or harm any person, misrepresent your identity or health information, scrape or reverse engineer the Site, introduce malicious code, resell access, or interfere with the operation of the Services or with any Event.

20.Suspension and termination

We may suspend or terminate your account, membership, or access to any Event at any time, with or without notice, for any violation of these Terms or for any conduct we determine, at our sole discretion, poses a risk to the safety, wellbeing, or trust of our community. Termination for cause does not entitle you to a refund.

You may close your account at any time by contacting [email protected].

Sections 10 through 18, and Sections 21 through 25, survive termination.

21.Disclaimer of warranties

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, WeDeepen disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Services will be uninterrupted, secure, error-free, or that any content is accurate or complete. We do not warrant or guarantee any Third-Party Provider.

22.Limitation of liability

To the fullest extent permitted by law, WeDeepen and the Released Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or relationships, arising out of or related to the Services, whether based in contract, tort, negligence, strict liability, or any other theory, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any and all claims arising out of or related to the Services will not exceed the greater of (a) the total amount you paid to WeDeepen in the twelve months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

23.Dispute resolution, binding arbitration, and class action waiver

23.1 Informal resolution first

Before starting an arbitration, you agree to contact us at [email protected] with a written description of the dispute, the relief you are seeking, and your contact information, and to work with us in good faith to resolve it informally for at least sixty (60) days. We agree to do the same before bringing a claim against you. This step is a precondition to arbitration. Most disputes can be resolved here, and we would genuinely rather resolve them here.

23.2 Agreement to arbitrate

If we cannot resolve the dispute informally, you and WeDeepen agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, any Event, Retreat, or Membership, your relationship with WeDeepen, or any communications you receive from us, will be resolved exclusively by final and binding arbitration, rather than in court, except as set out in Section 23.5.

This agreement to arbitrate is governed by the Federal Arbitration Act and survives termination of these Terms. It applies to claims that arose before you accepted these Terms, and it applies to claims brought against WeDeepen’s members, officers, employees, contractors, Facilitators, and agents.

23.3 Arbitration procedure

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by these Terms. The rules are available at adr.org.

• The arbitration will be conducted by a single, neutral arbitrator.
• The seat of arbitration is Travis County, Texas, but you may elect to participate by telephone or video, or to have the arbitration decided on the documents alone, without an in-person hearing.
• The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including whether a claim is arbitrable.
• The arbitrator may award any relief that a court could award to you individually, including declaratory and injunctive relief, and must follow these Terms.
• The arbitrator’s award is final and binding, and judgment on it may be entered in any court of competent jurisdiction.
• The arbitrator will issue a written decision explaining the essential findings and conclusions.

Fees. AAA’s Consumer Arbitration Rules govern the allocation of filing, administration, and arbitrator fees. Where those rules require you to pay a filing fee that exceeds what you would pay to file in court, WeDeepen will pay the difference. If the arbitrator finds your claim frivolous or brought for an improper purpose, the allocation of fees will be governed by the AAA rules.

23.4 Class action waiver

YOU AND WEDEEPEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person’s claims, may not preside over any form of class or representative proceeding, and may not award relief to anyone other than the individual party seeking relief.

If this Section 23.4 is found to be unenforceable as to a particular claim or request for relief, then that claim or request must be brought in court and stayed pending arbitration of the remaining claims, and the rest of this Section 23 remains in full force.

23.5 Exceptions

This Section 23 does not apply to:

• Small claims. Either party may bring an individual claim in small claims court in Travis County, Texas, if the claim qualifies and remains in that court.
• Injunctive relief for intellectual property. Either party may seek injunctive or equitable relief in court to protect intellectual property rights or to prevent unauthorized use of the Services.
• Any claim that applicable law does not permit to be arbitrated.

23.6 Your right to opt out of arbitration

You may opt out of this arbitration agreement. To do so, send written notice to [email protected] with the subject line “Arbitration Opt-Out,” including your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.

You must send this notice within thirty (30) days of the date you first accept these Terms. If you opt out, this Section 23 does not apply to you, and disputes will be resolved in court under Section 24. Opting out will not affect your Membership, your access to Events, or any other aspect of your relationship with us in any way.

23.7 Changes to this section

If we materially change this Section 23 after you have accepted these Terms, you may reject the change by sending written notice to [email protected] within thirty (30) days of the change taking effect, in which case the version of this Section 23 you originally accepted continues to apply to you.

23.8 Time limit

Any claim must be brought within one (1) year after the claim arises, or it is permanently barred, to the extent permitted by applicable law.

24.Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Subject to the arbitration agreement in Section 23, and for any dispute not subject to arbitration, you agree that any action will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts and waive any objection to venue there.

25.General

Entire agreement. These Terms, our Privacy Policy, and any Event-specific waiver, release, or terms you sign, together form the entire agreement between you and WeDeepen. Where an Event-specific waiver conflicts with these Terms, the Event-specific waiver controls for that Event.

Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be enforced to the maximum extent permitted.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them, including in connection with a merger, acquisition, reorganization, conversion of entity form, or sale of assets.

Changes. We may update these Terms. We will post the updated version here with a new effective date, and where the changes are material we will make reasonable efforts to notify you. Your continued use of the Services after changes take effect constitutes acceptance.

26.Contact

WeDeepen LLC
605 W 9th Street
Unit #1110
Austin, TX 78701
United States
[email protected]